From the monthly archives:

July 2009

Didn’t get to call the Discount Mortgage Relief.com folks today as promised. Could have had something to do with the fact that Chris and I spent today showing 3 homes located 1 hour from our office, pulling comps on 2 of them, talking to 2 lenders and a 1/2 dozen Realtors, nabbing one deal and writing 3 other offers, and having a heart to heart with buyer clients worried over the potential future value of a bank owned home currently for sale.

Instead, here’s a short snippet cribbed from an email I sent to another buyer client – a nervous first time buyer at that – who’s signing her life away, with the intent of purchasing an REO bargain.

If you handed the bank’s “As Is” addendum to an attorney & paid him to look it over, he’d have a heart attack. He’d charge you thousands to re-write it to favor you or at least not to bend you over at every turn.

Mind you, the bank won’t stand for re-writes. They’ll just sell it to the eager buyer behind you in line.

Above all, keep in mind you’re playing ball by the bank’s rules on their field. But we’re in your dugout and we’ll help you learn the rules of their silly game and apply them to your advantage whenever possible.


heather

Heather Barr is a Realtor. She's a chow hound, a gym rat, and the only political junkie in the USA who can actually keep her political views to herself. Instead, she focuses on educating her clients about the often-confusing world of residential real estate.

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1-888-336-5967

by Heather on July 29, 2009

in Foreclosures / Short Sales

“You have reached The Mortgage Relief Hotline.”

You’ve probably seen the commercials on your TV lately too. “STOP FORECLOSURE” they scream at you. “GOVERNMENT PROGRAMS HELP YOU!”

One of these caught my eye tonight because it never mentioned the name of the company that was offering the help. I thought that was scary so I called to find out what it’s all about.

These are the notes from my brief conversation this evening with the clerk who answered the phone.

Discount Mortgage Relief.com, 1-888-336-5967

  • They’re doing loan modifications based on “the federal bailout program”
  • They work with the client’s existing mortgage lender, try to get them brought current, trying to get the client lower interest rates
  • They’re also working with “the Obama plan doing balance reductions”

Where located? Scottsdale

What information needed from homeowners? “We run them thru a prequalification process before talking with their lenders.” That includes the homeowner’s ”monthly budget, taxes & insurance, income, etc.”  Once the homeowner is prequalified with Discount Mortgage Relief.com, the company starts talking with the homeowner’s lender(s).

What happens after the homeowner gets prequalified by DMR.com? The homeowner must send DMR.com the following

  • mortgage statement
  • 1 month pay stubs
  • 2 months bank statements
  • 2 years of taxes (the entire return)

What fees? It varies, starting at $995 to cover the processors and negotiators,  and for multiple loans or high balance loans, fees can go up to $3,000

What if Lender Doesn’t Modify the Loan?

The clerk I spoke with said “There’s a part in our contract called ‘nonperformance’ which is a 100% refund if savings isn’t at least 15 times the loan modification fee [charged by DMR.com].

More Information to Follow Tomorrow

I’ll call DMR.com again tomorrow morning, during business hours, to find out a bit more, including:

  • how long in business?
  • local, regional, national?
  • success rates?
  • number of employees?
  • when exactly is the fee due? before the prequal process or after?
  • what are the qualifications of the people who handle these modifications? are they lawyers? paralegals? trained or certified?
  • how is that 15% savings rate calculated?

Check back tomorrow for more! Please comment if you have questions you’d like me to ask DMR.com, or if you’ve used a loan modification company yourself.

Disclaimer

The call center clerk I spoke with tonight was was pleasant and helpful, and very mindful of the fact that I was taking notes. I didn’t hide who I was, and told him upfront that I’d be writing about DMR.com on this blog.

I’m not endorsing Discount Mortgage Relief.com (DMR.com) in any way. They didn’t ask me to write this story and I’m not getting anything for writing it. OTOH, I’m not here to bash them either. I just thought it would be helpful for The Phoenix Agents readers to see behind the curtain on one loan modification organization.


heather

Heather Barr is a Realtor. She's a chow hound, a gym rat, and the only political junkie in the USA who can actually keep her political views to herself. Instead, she focuses on educating her clients about the often-confusing world of residential real estate.

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Moving Stills 69 – Obelisk at Cancer Survivors Park

by Chris Butterworth July 29, 2009 Photoblogging

It’s worth taking a walk around the Burton Barr Central Library (Central Ave just south of McDowell) area.  Margaret T Hance Park (the Deck Park) sits on the south side of the library, and the Richard & Annette Bloch Cancer Survivors Park faces the north.  It’s a nice place for a walk – plenty [...]

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Showing 117

by Chris Butterworth July 28, 2009 Op Ed

Yesterday was a personal record; it was the hottest I’ve ever experienced first-hand while showing homes with clients.  117 under bright blue, sunny skies.

Standing in backyards while we discuss potential landscaping ideas and pool repair.
Standing inside homes without a/c, where the temperature might have only been 97, but the humidity was brutal.
And then that [...]

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maybe the WORST LISTING EVER!

by Chris Butterworth July 28, 2009 Foreclosures / Short Sales

Last week I came across a home – listed for sale in MLS – that might take the cake as the worst listing ever.  Fortunately I had my camera with me. 
I’m not going to count things outside the sellers’ control against them, such as the run-down neighborhood, the functional obsolescence, or the busy [...]

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Northwest Valley Market Stats – Q2 09

by Chris Butterworth July 27, 2009 Market Analysis & Stats

I’m just blown away when I look at the numbers.  I shouldn’t be, because I ‘feel’ the market everyday with our buyer-clients; the low to mid range priced homes are selling quickly, and buyers (and agents!) are getting frustrated.  Now I’m seeing the same story in Excel – it’s hard to argue we’re in tough [...]

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Are REO Deals Breaking Contract Law?

by Heather July 24, 2009 Foreclosures / Short Sales

See my original post about the great. Big. Fun! you can have while shopping for REO foreclosure properties and how the banks can change your contract closing date whenever they feel like it.
Today I found a a new wrinkle while I was reviewing the FAQs on an REO listing. This is a true gem:

REO Asset [...]

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Moving Stills 68 – Rainbow at Java Grounds

by Chris Butterworth July 24, 2009 Photoblogging

This week’s morning thunderstorms gave me the perfect time to take a picture of The Java Grounds – a great little coffee house on the southwest corner of 83rd Ave and Deer Valley.
You can read the rules for a Moving Stills post and learn how the series came to be by reading my initial [...]

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A Customer Service Reminder

by Chris Butterworth July 24, 2009 Op Ed

Sometimes we get a reminder to show us what customer service is all about.  (or not about, as the case may be…)  Yesterday I had one of those reminders.
I have a couple of watches where I wanted to switch the bands from one to the other.  Same size watches, same manufacturer – should be an [...]

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Nothing To Be Afraid of Here

by Heather July 22, 2009 Op Ed

I’m a rookie Tweeter. TweetDeck is my new crush slash time suck.
Follow me on Twitter, I’m @NorthPhxAgent.
My Twittering has led me to a lot of new blogs and websites. Sometimes… no. Often, I’m afraid to click on a particularly compelling-looking link or visual on a site I don’t know.
Will clicking give me a virus? Or [...]

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Friday’s dust storm

by Chris Butterworth July 20, 2009 Photoblogging

We had a pretty good dust storm on Friday evening.  I noticed the dark skies to the southwest when I left my house (in the northwest valley) under sunny skies.
These pictures were taken from around the I-10 and Loop 303 area, during the early evening (when there should have been a big bright sun in [...]

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Hot

by Heather July 19, 2009 In The News

Joyfully, I bring you the weather forecast for metro Phoenix for the coming week. Pay attention to Friday’s predicted high of a mere 98 degrees.
(click on the pic to embiggen)

Ninety-eight degrees! I’m so happy I’m bursting! It’s been HOT here in Phoenix lately. Brain-fryingly hot. Cranky-making hot. We’ve had high temps in the one-teens [...]

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