Op Ed

Really, I’m 110% over the bank owned REO thing. I’ve had it up to my eyeballs with banks and their stupid requirements.

I swear that lately the big banks and Fannie Mae, and especially the Realtors who work for them, are trying to make it hard to buy their properties.

Here’s a mere sampling of what I mean.

Please email documents to this email: [actual email address removed to protect the stupid]. Do not email the Realtor personally. Emails to the Realtor will not be accepted! Do not fax! Faxes will not be accepted.  After emailing, please note that originals of all documents must be delivered to the Realtor’s office.

Really? You won’t respond to my buyer’s offer documents unless I email them to your super-special address? And you wouldn’t like a chance to look at the offer if I faxed it to you?  And then after all that I have to “deliver” the original documents to your office, which is 1 hour away from mine? What do you mean “deliver”? Is US postal mail OK? Or do I have to hire a bicycle messenger? Or should I hire a guy in a gorilla suit to hand deliver the documents? Why?

Or this one…

(seller’s Realtor’s email to me) Buyer’s Earnest deposit will immediately become non-refundable if an extension to Close of Escrow is requested. ** BE AWARE that the Seller has been known to cancel a Contract if any deadline is not met or if extensions are requested. **

Um, yeah.  This is a Fannie Mae contract. It was written by federal government attorneys. Every single Fannie Mae home sold in Arizona – and possibly in the whole country – is sold using the exact same form of contract documents. They do not say this.

The seller’s Realtor cannot change the terms of the contract with something written to the Buyer’s Realtor in an email. Any first-year law school student would tell you that written contracts trump emailed threats.

More idiocy…

Seller requires a Lead Based Paint Addendum on all contracts regardless of age.

I assume you mean the age of the home, not my buyer’s age. Regardless, you are aware that lead based paint forms are a federal government requirement, and are only required on homes built prior to 1978? So you’re adding a layer of bureaucracy on top of the federal government’s bureaucracy? Great.  Because we all know how much everybody loves bureaucratic red tape.

Another…

You MUST provide a REVISED PURCHASE CONTRACT/OFFER that matches the REO As Is Purchase Addendum IN ITS ENTIRETY (if applicable due to counter-offer). Seller will not sign the Contract unless ALL TERMS in the Contract and Addendum MATCH!

Really? I mean, come on, really? The legal purpose of an Addendum is to override some of the terms of the original contract. Your lawyers created the Addendum, you should know that! By design, an offer and an REO Addendum will not match in their entirety. But because your clerks can’t be bothered to communicate with your corporate lawyers, I have to revise the 9-page contract buyers already signed, have them sign it again, and then send the entire shebang to your super-secret email address. Great.  I had nothing else planned for today.

Oh but wait, there’s more…

(received at 9:03am on Wednesday) . . . .You must return all documents with original ink signatures to our office by 5:00pm Central Standard Time today. If we do not receive your signed documents by that time, Seller will cancel your offer and accept offers from any other interested buyers.

Ok, let me get this straight. I emailed my buyer’s offer to your super secret email address 11 calendar days ago. I called to confirm you received it. After sitting on buyer’s offer for 11 days, now you’re demanding that my buyer sign and return your As Is Addendums in less than 8 hours?! What were you doing for 11 days? And why do you get 11 days but Buyers only get 7 hours?

And yet more…

You MUST provide a copy of the certified check in the amount of the earnest deposit as stated on the Addendum.

Me: OK, fine. Which title company do you require we use?

Bank’s Realtor: We don’t know yet. Bank will assign that later.

Me: How in the name of all that’s holy is my buyer supposed to get a cashier’s check from his bank made out to “we don’t know yet”? Head’s up, smartypants. Banks don’t like making out cashier’s checks to no one.

This is maybe my all-time favorite…

I submitted our buyer’s offer on a condo. I got an auto-responder email confirming the seller’s Realtor received it. Nothing happened for 5 business days.

Day 6, Me:  “I’m calling to see if the selling bank made a decision on our buyer’s offer that we sent to you 6 days ago?”

Seller’s Realtor’s Assistant: (clicking computer keys) “Hmmmm.  We don’t seem to have that offer. Could you re-send it?”

Me: “Do you have any other offers at this time?”

Assistant: “No, we don’t.”

I re-send the buyer’s offer. Within 4 hours, I get an email that goes like this:

“We now have multiple offers on this property. Please submit your buyer’s ‘highest and best’ offer within the next 2 hours in order for it to be considered. Please include original ink signatures, as the bank no longer accepts electronic signatures.

Please also include your buyers’ blood type and a sample, a stool sample and social security number, as well as his birth date and pictures of his first born child which may be used as collateral against the property at the seller’s discretion.”

OK. I admit it. That last bit about bodily fluids and children I made up. But sometimes I need a little comic relief from the exciting adventure of trying to help people buy REO foreclosure homes. And sometimes the bank’s requirements are nearly that ridiculous.

But really, the important thing is this: I sent you an offer that you sat on and did nothing with for 5 business days. Within 4 hours of me re-sending that offer, you mysteriously have multiple offers?! Do you think I just fell off the turnip truck yesterday?

I have had this happen three times in the past 2 or 3 years. Twice, my buyers called the banks’ bluff, held firm at the original offer price, and won the so-called multiple offer bidding war anyway.  Once, my buyer called their bluff and lost out to the phantom ‘other’ buyer. Five days after that, the property is still showing as Active, For Sale in the local MLS.

<I am now banging head against my computer keyboard.
Hard. And repeatedly.>

Oh, banks. You’re just so silly! When will you go away and leave us all alone?


heather

Heather Barr is a Realtor. She's a chow hound, a gym rat, and a political junkie and a happy workaholic.

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Last December our buyer clients found a house online that they loved in a big way. It was priced at $2,195,000 and their budget was $1,800,000 max. It was a short sale, headed for the foreclosure auction block in 2 days.

We saw it in person. They fell in love. I checked the tax records:  seller’s mortgage is held by a local savings and loan.

Bam! Foreclosure auction. House goes back to the bank.

I get on the horn and call the savings and loan in Scottsdale. The receptionist puts me right through to the guy in charge of selling the S&L’s foreclosed homes. Right through! The guy! I nearly fell off my chair.

He & I talk; he says send an offer. We help our buyer clients write up an offer and we send it over.

Long story short, about 60 days later our buyer clients moved into their dream home. Which they got for about 18% less than the true market value. And the savings and loan sold a foreclosure property without paying two Realtor’s fees or any landscaping & pool maintenance fees. Happy, happy all around; win-win for everybody.

All because someone at a bank answered the phone, in person and was ready to act when opportunity knocked. Wouldn’t it be nice if more banks operated that way?


heather

Heather Barr is a Realtor. She's a chow hound, a gym rat, and a political junkie and a happy workaholic.

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Sometimes, banks amaze me

by Heather June 25, 2010 Shortsales

(picture credit to Stock Exchange user cGarbiano) Every once in a (very great) while, the banks selling houses amaze me, in a good way. Two days ago we got an approval of a short sale from the seller’s lender. It took two weeks and 1 day. Astounding! We usually warn our clients they’ll wait 3 [...]

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Bank of America’s No Job, No Payment Plan

by Heather June 18, 2010 In The News

(picture credit to StockExchange user brokenarts) This is an opinion piece. From the Charlotte Observer: Bank of America wants to give struggling mortgage customers who are collecting unemployment benefits up to nine months with no mortgage payment. That’s right. Zero payment. Customers would have to agree that, if they haven’t found a job within the [...]

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Lenders Behaving Madly

by Heather February 27, 2010 Buyer Help

An illustration of just how ridiculous lender requirements have become, direct from an email written by a loan officer and sent to loan specialist Rob Chrisman: “Rob – The following is an actual underwriting condition from a large wholesale lender which is known for having the best wholesale pricing for conforming loans. (As background, the [...]

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(this article is reprint) I was watching one of those HGTV shows not too long ago. Flip That House, or Sell This House or one of those. The show featured a novice investor who bought and rehabbed a 1970’s tract home. She managed an amazing transformation of the entire house. She opened up the kitchen [...]

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Realtors Make a Ton of Money!

by Heather November 15, 2009 Op Ed

Yeah, not really. Or at least not usually. And the potential for making a bundle is accompanied by the risk of making zippo. I’ve written before about the public’s misconception that all Realtors make a ton of money for very little work. Our broker Jay Thompson, the Phoenix Real Estate Guy, wrote about Realtor income [...]

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Update: Home Buyer Tax Credit

by Heather November 4, 2009 Buyer Help

It looks like the fat cats in Washington, D.C. will pull it together and extend the home buyer tax credit. But it’s really anybody’s guess. Here’s a Facebook message I sent just a few minutes ago to a friend who asked. Q: Will the tax credit be extended? A:  My gut says probably. Handing out [...]

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Stop the Insanity!

by Heather September 23, 2009 Foreclosures

image courtesy of Stock Exchange user PinkDragon We made an offer yesterday for our first time buyer client on an adorable little starter home in Glendale.  It’s bank owned. It’s listed for $109,900. All the appliances are there, seem to be in working order and the house is move-in ready. We looked at the comps, [...]

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Multiple Offers and “Winning” the Bidding War

by Heather September 1, 2009 Mortgages

Ever hear that old saying “win the battle but lose the war”?  That might be the case for buyers submitting multiple offers on different homes in an attempt to “win” the bidding war. What? Here’s the thing. The house you “won” the bidding war at has to appraise for the agreed-upon purchase price. Appraisers can [...]

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Short Sales are a Stalling Tactic?

by Heather August 26, 2009 Shortsales

Short sales are a stall so that the lender can make their 3.5% risk free returns on the TARP cash we the taxpayers gave them without conditions. They are guaranteed profits upon which to earn bonuses and the housing market is still suffering. The short sale charade is a cruel joke on the unsuspecting owner [...]

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HOAs Get Creative To Beat REOs

by Heather August 19, 2009 Real Estate Contracts

image courtesy of StockExchange user mzacha Homeowners Associations (HOAs) get knocked about pretty badly when a foreclosure happens in their association. They lose a good deal of money they budgeted to collect. 1. Typically the homeowner losing their home stops paying the regular HOA dues long before they actually get foreclosed on. Buh-bye money. 2. [...]

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