Update on Landmark Towers

by Heather on October 20, 2008

in Buyer Help

I’ve got some updates on the info in my August post about the troubles plaguing Landmark Towers.

I got this info through various buyer showing appointments, talking to some HOA management representatives, talking to some residents in the elevators and lobby, and quizzing a local Realtor acquaintance who lives there.

Regarding the A/C issue. A resident I met in the elevators said they need a new chiller and the expected cost was $1M. I’m unsure if the Landmark has a chiller instead of an A/C system, or if the chiller is a component of the existing A/C system. Wikipedia makes them seem inter-related: a chiller is either air-cooled or water-cooled and pumps cold air through ducts to cool buildings, and a chiller can be stand alone or part of an integrated HVAC system.

Mechanical engineering aside, my inside informant confirmed this. Plus his inside tipster on the HOA Board says they’re cutting some other areas of the budget so that they can absorb the chiller repair cost without raising HOA dues for 2009. Some of the expected cuts for 2009 are the valet service is gone, and the Direct TV satellite service will be changed a bit too. Since there are 2 central elevators that run from the parking spots in the basement to rooftop, the valet service always seemed a little silly to me, but what do I know? My informant said the valet cost about $125,000 a year to maintain. Holy Short Trip Driving, Batman!

I can tell you from personal experience that the climate control system at the Landmark currently works like gangbusters. No matter whether it comes from a chiller, an A/C or a group of hamsters running treadmills in the basement, that air blows cold!

I showed about 10 or 12 condos there on October 9 and 10 when it was still really hot and sticky. The units with A/C on and blowing were our favorites. Standing in front of those blowing ducts was like an icy blast from a wind turbine. That stuff blows cold! We also visited several condos with the power off completely and therefore no A/C blowing. Those units were fairly comfortable to stand in for 10 minutes at a time or longer. Considering that 1 entire wall of every condo is floor-to-ceiling glass, and these units have been on the market for months without power, I was impressed by the building’s overall ability to hold in the cold and keep out the heat.

My buyers and I calculated that at most, the cost of absorbing some increases to the monthly HOA dues to cover repairs to the climate control would be either $0 as the HOA Board indicates, or at most a thousand or two spread over time.

Considering we were looking at a 6th floor 1-bedroom unit with 180 degree views off the North side of the building, from the White Tanks to Camelback Mountain, and the asking price was $42,900 - we were all pretty sure it was still a great deal.

Bottom line - I’d buy in the Landmark. In fact, I was trying to figure out where to scrounge $42,000 to buy that 6th floor view once my buyer client took a pass.

(BTW, this bit I can’t confirm… my friend the Landmark resident says there has been a lawsuit either considered or filed over the local newspaper story covering the Tower’s troubles. I can’t confirm or deny that, but wouldn’t be surprised. Prices at the Landmark have plummeted in the past year, more so than other nearby towers that were also affected by the Light Rail construction.)

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The following are comments made on my old blog, NorthPhoenixAgent.com after I imported that blog over here to ThePhoenixAgents.com. These comments didn’t make it to the new blog but are pertinent to the ongoing discussion.

Edmond, Jan 9, 2009, 11:26 am:  —  I live on the North side of the building. Since the light rail started up the noise has been crazy. The honking of the trains and trains’ crossing bell has ruined the peaceful patio view. The trains wake me up a 4:00 am with the loudspeaker blaring to “step away from the train.”
The breaking point for me is the hot water situation. The building is nearly vacant, yet the shower pressure and temperature has become unpredictable. The temperature swings from scolding hot to ice cold in seconds. Adding insult to injury the management company is consistently rude to residence. Any complaint addressed to them is usually answered with a roll of the eyes and a comment such as, “This is suppose to be a part-time job for us.”

..

Irwin Reese, Jan 10, 2009, 9:55pm:    —-  My understanding is this building has “bad pipes.”
The dilapidated/problem plumbing was never fixed in 2004 and this seems to be a serious issue that requires replacement of ALL of the pipes.

Mold, fungus, and other issues are a significant concern as the water leaks from the top floors down. An outfit is currently working on another leak from the 11th floor. The water reached the 6th floor and things are a mess.

The HOA fees currently range from around $300 for a 400 foot studio to nearly a $1000 for a 2 or 3 bedroom. The fees will rise as these issues continue to plague the building.

There is a 35 million dollar lawsuit underway. It is my understanding that it will take nearly this amount to fix the building. This could drag on for years. Can you imagine what the HOA fees will be if the lawsuit is unsuccessful?

..

Ian says, Jan 29, 2009, 11:59pm:  —- I’m looking at buying my first home, and the Landmark initially has looked very attractive to me. However, I’ve read so many different opinions on living there from as many sources I can find and I don’t know what to believe (I suspect a blend of all opinions is likely). I will say that this piece, as well as the comments that followed, have certainly been the most coherent and constructive discussions I’ve seen.

..

Then see my entry on February 5, 2009 for a further update from me, based on my buyer client’s finding before and after he purchased a studio unit at the Landmark Towers.


heather

Heather Barr is a Realtor. She's a chow hound, a gym rat, and the only political junkie in the USA who can actually keep her political views to herself. Instead, she focuses on educating her clients about the often-confusing world of residential real estate.

{ 6 comments… read them below or add one }

Barbara November 17, 2009 at 9:48 am

Would like to hear all comments as I am considering purchasing a unit. thank you.

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Lisa July 4, 2009 at 11:01 am

I just closed on my condo at Landmark Towers last week and I am thrilled. I had some reservations from all the negative coments on the blog but I am so happy I purchased.

My a/c works great!!!! The staff is friendly, views are great,prices are great, residents friendly, No issues yet…

I was told by the HOA, no increase in dues are scheduled for 2010. There is no assessment scheduled for the cooling system. There have been increased dues previously to cover past maintenance issues. Yes, valet services were cut and now direct tv but this is in an effort to cut costs and boost reserves….Makes sense to me.
Still think it is a good deal considering it includes heating/cooling water, underground parking, pool, fitness room,24 concierge etc..
To clarify some things the deposits for move in (elevator), clubhouse, theater etc… are all returned as long as there are no damages..I got my check back immediately after my move in. (within minutes).
So far this is a great place to live,especially price and location!!!!

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The North Phoenix Agent November 12, 2008 at 4:26 pm

Hi Joe,
Thanks for visiting! I hope you come back often.

As for your questions…. I doubt the HOA is going bankrupt. I heard from a resident who is also a Realtor that the HOA Board was working on the 2009 budget in the past few weeks, and had cut some costs out of their budget in order to go into 2009 with NO INCREASE to the monthly dues for each owner. However, since I don’t live there myself and haven’t seen their books, I can’t say for sure they’re not having difficulties. This resident Realtor told me they’ve given up the complimentary valet parking service at a cost savings of over $150,000 per year.

I heard the repair costs to the chiller/A-C unit were 1 million but then again, I heard that from a resident I spoke with in the elevators. Can’t be verified without more in-depth information from the HOA and/or Board, which I don’t have at this time. I am a Board member at my own HOA in North Phoenix and we routinely spend tens’ of thousands to have roofs replaced, and spent half-million to paint 42 buildings 4 years ago. Prices add up quickly!

As for the HOA fees, it’s important to remember that they include literally everything: water, sewer, trash, landscaping, building maintenance, pool care, AND EVEN ELECTRICITY TO EACH UNIT. If owners had to pay those fees individually, they might spend $300 to $700 per month, per unit. I’m told residents get a small electric bill monthly for the lights, coffee makers, and TVs, etc inside their unit, but the big cost of cooling the units in the summertime is covered in your monthly dues. It’s all relative.

Summing up: there are absolutely issues facing the HOA. But I have seriously considered buying a unit here myself, as an investment.

Buyers do have a 10-day inspection period in which to inspect the unit and ask questions of the HOA, including getting a look at their books. An experienced Realtor and/or an attorney or CPA should be able to help buyers make an informed decision about buying here, or elsewhere. Buyers who decide NOT to buy during the inspection period can back out of the purchase and take their Earnest Money with them.

It’s not all bad, Joe!

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joe November 11, 2008 at 3:04 pm

Heather, I heard the HOA is going bankrupt…what will this mean for the individual owners? Also, I heard the cost to repair is much greater than 1million. Also, looking at the MLS, I noticed condos listed for 35k. Im not sure if this place would be a good investment if the units were free when looking at the large HOA dues and the trouble that lie ahead. Can you offer some insight?

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Thomas Johnson October 25, 2008 at 11:21 am

Heather: This is awesome reporting on this condo. You are showing me the how to in condo reporting. Condos are a route to home ownership which can be a very affordable lifestyle while building equity, if one can avoid HOA pitfalls which arise in troubled times.

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Kenn October 24, 2008 at 7:52 am

I am a resident of the Landmark. I have so much to say about this place that I could write a book. However I will refrain from telling you the same thing I’m sure you’ve heard a million times.

If you would ever like inside information I am willing to tell ya what I know.

Thanks for taking the time to post.

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